Search our help center quick anwers

Hello what can we do for you ?

Become a AydeShop.com Supplier

At Aydeshop.com we pride ourselves on providing our customers with a wide range of exciting products at the most affordable prices.

Since our beginnings in 2016, Aydeshop.com has sold over 400,000 products worldwide. With established access to over 100,0000 products through our parent company JD.com and a database of over 1,000,000 active users, we are confident that we can deliver your products to the world on a robust ecommerce platform.

We have worked hard to create a wide range of products to cover all our customers’ needs, and we are always on the lookout for amazing new products. Becoming a Joybuy.com supplier gives your products the opportunity to be seen and purchased by millions of people. Our suppliers are valued for their quality and reliability, and we enjoy building long-lasting partnerships with them.

Our mission is to deliver reputable Chinese products to the global market place at affordable prices, we hereby welcome you to apply below.

Please refer to the JD Supplier registration process guidelines below:

Basic information:
1.Deposit: $US 1,000

2.Payment method (Monthly or Half monthly):

1) Monthly: The 1st of each month is the settlement date for the previous month’s period;

2) Half monthly: The 16th and 1st of the following month are the settlement dates for each half month’s period.

3.Logistics: At supplier's discretion

1. I am already a registered Aydeshop supplier, what should I prepare for the Ayde registration?

Since you have qualified with Ayde.com the process is very simple. An approximately 3-person team is required in to order to provide an English (and preferably also Russian) description of the goods, cross-border logistics, and English customer service.

2. Our products are already on Ayde do I need to re-register to get them on Ayde.com?

Yes, however we have provided the following “quick copy” tool to make this a seamless process.

3. Is it necessary to offer a Russian product page?

Russian product pages can improve Russian users’ CVR significantly. In the future we plan to offer a multi-language automatic translation tool, to satisfy the language needs of our customers.

4. I'm not familiar with any cross-border logistic companies, can Ayde.com make some recommendations?

Joybuy.com has long standing established relationships with some of the biggest logistic companies in our target market, that can provide highly efficient and attractively priced services. We will happily recommend our trusted logistic partners if required.

5. Can we only use USD to pay? What if I don’t have USD account?

Yes. A USD account is required. If you don't have a USD account, we would be happy to introduce our verified third-party partner, Payonner, to you. As a financial institution which focuses on money transfer, payoneer providers financial services in over 200 countries and regions with transactions in more than 150 currencies to provide you with a one-stop-shop for all cross-border financial service. Additionally, you can also match your payneer account to JD, and receive money from JD.

I didn't receive my item.

l Sometimes package tracking information is not updated in a timely manner. It is recommended that you first contact the post office to check whether the package has arrived. If the post office doesn't have the package, ask the post office to provide proof that it wasn't signed for. This will facilitate processing of your dispute. After clicking on the order, go to My Orders > Dispute > Disputes to submit a dispute. Select "Did not receive item" as the reason. Then upload proof that you did not receive the item, as well as any other supplementary proof, and click "Submit". The seller will promptly handle your dispute. If the seller doesn't handle it within 72 hours, the dispute will automatically upgrade to arbitration and a JD agent will intervene.with a one-stop-shop for all cross-border financial service. Additionally, you can also match your payneer account to , and receive money from

Single SKU inventory removal process

These Terms & Conditions (hereinafter “T&Cs”) constitute a legally binding agreement between you and. Please read the following T&Cs carefully before registering with the Website and using any of the Services. By accepting this agreement, you agree to be bound by the T&Cs by accessing/browsing this Website and using Services, regardless of whether you create an account with Website or place an order. If you breach any of the T&Cs, you are prohibited from continuing to use the Website and Services. We reserve the right to change this JD Website and these T&Cs at any time with outpour notice.

You may sign up for the Website with an email address. will assign your account identification and a password to enable you to access to the Website and receive the Services. Each time you login, you will be deemed an authorized user of the Website in a manner consistent with the T&Cs. You are solely responsible for protecting the confidentiality of the password you have provided to the Website and identification information assigned to you. You will notify us immediately of any unauthorized or misuse of your account.

You may sign up for the Website with an email address. will assign your account identification and a password to enable you to access to the Website and receive the Services. Each time you login, you will be deemed an authorized user of the Website in a manner consistent with the T&Cs. You are solely responsible for protecting the confidentiality of the password you have provided to the Website and identification information assigned to you. You will notify us immediately of any unauthorized or misuse of your account.

Ayde Food also
for your smartphone

Walk to everything! Located next to the metro. Steps from CVS, restaurants, bars, and rooftops